Privacy Policy
Effective Date: 29-MAY-2024
Apiffy ("we", "our", or "us") respects your privacy and is committed to protecting it through this policy. This policy explains how we handle your information when you visit our website or use our services.
1. Information We Collect
We may collect non-personal information such as your browser type, device, referral source, and pages visited. We do not collect sensitive personal data unless submitted voluntarily through our contact forms or during service setup.
2. How We Use Your Information
Information is used to:
- Enhance user experience and improve our services
- Provide support as outlined in our service agreements
- Communicate important service updates
- Analyze usage patterns to optimize our templates
We do not sell or share your data with third parties except as necessary to provide our services.
3. Template-Based Service Notice
Our Shopify-to-mobile app conversion service utilizes pre-built templates with limited customization options. Modifications are restricted to what's included in your selected package. Additional customizations may require:
- A separate development agreement
- Additional development fees
- Extended delivery timelines
4. Shopify Admin Access Requirement
To properly configure your Shopify mobile application, we require temporary access to your Shopify Admin with the following permissions:
- Read access to products, collections, and store settings
- Write access to install necessary Shopify apps
- API access for mobile app integration
This access is typically required for 24-72 hours during initial setup. We recommend:
- Creating a staff account with limited permissions
- Revoking access after setup completion
- Monitoring activity logs during the setup period
5. Support Terms
Our standard support includes:
- Initial setup guidance and configuration
- Basic troubleshooting for template functionality
- Documentation for app management
- Bug fixes related to the original implementation
Support does not include:
- Custom feature development
- Third-party integration troubleshooting
- Shopify theme modifications
- Marketing or design services
6. Data Security
We implement appropriate security measures including:
- Encrypted communications (SSL/TLS)
- Secure storage of credentials
- Limited access to sensitive information
- Regular security audits
7. Changes to This Policy
We may update this policy to reflect changes in our practices. Significant changes will be:
- Posted on this page with a new effective date
- Communicated to active clients via email
- Highlighted in our service dashboard
8. Contact Us
For privacy-related inquiries or to request access deletion:
Email: privacy@apiffy.com
Support Hours: Monday-Friday, 9AM-5PM GMT
Address: Digital Nomad (Remote Team)